In 2022, Pier — the first 100% digital insurance company in Brazil — sought to elevate the quality standard of its main platform. The challenge went beyond technology: it required a deep understanding of the business and its operations so that each improvement would be consistent, scalable, and truly focused on the evolution of services and customer satisfaction.
Manage the technological modernization of Pier in line with the company’s growth pace, preserving operational stability and preparing the foundation for future expansion. - Ensure scalability and structural organization of the code. - Normalize and standardize systemic processes. - Reduce rework and increase team predictability. - Support multiple products within a single technological base.
Raro Labs acted as a strategic partner from the outset, immersing itself in Pier's operations to deeply understand its needs and translate business challenges into consistent technical solutions. - Structuring and implementing a plan for systemic standardization and normalization, aligning software development and governance practices. - Creating a new data modeling that allowed for the efficient management of multiple products without duplications. - Introducing agile methodologies and continuous planning practices, increasing the predictability and productivity of deliveries. - Strengthening the quality culture, with test-driven development and secure deliveries even in critical areas of the platform.
The modernization led by Raro Labs brought significant gains for Pier, both in performance and operational efficiency. - A more robust and agile platform, with improved performance and consistent architecture. - Reduction of rework and greater reliability in deliveries. - A more aligned and productive team, with predictable processes and a clear focus on results. - A solid technological base, ready to sustain the accelerated growth of the company and the launch of new products. - A long-term partnership based on trust, collaboration, and delivery of real value. The collaboration between Pier and Raro Labs demonstrated how the combination of business vision and software engineering excellence can drive the continuous evolution of a native digital company.
