In order to understand all data processing, we aim to clearly describe which data is collected and how it is used by Raro Labs. If you have any questions, please contact us via e-mail at legal@rarolabs.com.br.

What data do we collect?

Our website uses "cookies," which is a technology used on websites where a set of information can be stored on your device and will be provided by your browser whenever you access our site, ensuring that your preferences are applied. We only collect essential data through cookies for the operation of our site and for access metrics. You can choose to configure your browser or device to remove cookies at any time. Other ways we may collect data are in the following scenarios:

As a visitor

Cookies provide information that is used to compile research and statistics analyses, such as the use of Google Analytics, which helps us understand user interaction with our site. Data collected may include the date and time of visits, viewed pages, time spent on our site, other sites visited before and right after our site, and your IP address.

When contacting us

When you contact us via our contact e-mail (contato@rarolabs.com.br), by phone at +55 (31) 3654-8438 or through the form on our site, the following data will be collected:

• Name

• Email

• Phone

• Message with the subject of contact

This collection is necessary for our team to respond to the message you sent us, noting that only the Raro Labs team involved in this process has access to the mentioned data. By contacting us, you will not start receiving marketing-related messages, you will only receive contacts related to the message content or subsequently in case of an established contract, regarding issues related to the service in question.

When subscribing to our newsletter

If you are interested in our content, you can register through a form to receive it periodically via your email. When you sign up for this form, the following data will be requested:

• Name

• Email address

The data you send is also added to a third-party service called Mailchimp, a tool we use to send email communications to you. Remember that you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email.

When requesting a proposal

When you contact us to request a proposal through our form, the following data will be collected:

• Company

• Name

• Email

• Phone

• Message with the subject of contact

This collection is necessary for our team to understand the requested demand and respond to the message you sent us, noting that only the Raro Labs team involved in the customer contact process has access to the mentioned data. By contacting us, you will not start receiving marketing-related messages, you will only receive contacts related to the message content or subsequently in case of an established contract, regarding issues related to the service in question.

When participating in the Raro Talks event

When you register to participate in an edition of the Raro Talks event, the following data will be required:

• Name

• Email

• Position

This collection is made to manage the event and is necessary for our team to send participants the access link to the event. For this purpose, we use the Zoom tool, which provides the infrastructure for conducting the event. Participants can choose to continue receiving communications from Raro, remembering that you can unsubscribe at any time by clicking the unsubscribe link at the bottom of the email.

How do we use the collected data?

We use the data you provide to contact you whenever necessary in the context of a proposal request and/or application for open positions.

How do we store your information?

The personal information collected will be stored using cloud service providers and on the platforms mentioned in the previous section, which are concerned with privacy and data protection. This information is stored for the minimum necessary period to fulfill the purposes for which it was collected, including for legal and contractual obligations, accountability, or eventual requests from competent authorities.

Security

We are committed to maintaining administrative, technical and physical safeguards to support the protection of personal information that you share with us. These actions are associated with efforts to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. If you have any questions, please contact us via e-mail at legal@rarolabs.com.br.

Your rights

We guarantee your fundamental rights to freedom, intimacy, and privacy. Therefore, requests regarding the processing of personal data can be made through the e-mail legal@rarolabs.com.br, considering:

• Confirmation of the existence of personal data processing;

• Access to the personal data we hold;

• Correction of incomplete, inaccurate, or outdated data;

• Anonymization, blocking or deletion of unnecessary or excessive data;

• Portability of data, within legal limits;

• Deletion of personal data;

• Information on public and private entities with which we share data;

• Information about the possibility of not providing consent and the consequences of this choice;

• Revocation of consent.

Contact

If you have any questions about the Privacy Policy or your rights, please do not hesitate to contact us via e-mail at legal@rarolabs.com.br.

Summary

It is important that you read this policy in full, but we would like to highlight the following topics:

• We do not sell your data for any reason

• We guarantee that only necessary data will be collected for a specific purpose

• You can request your rights through the e-mail legal@rarolabs.com.br

Policy updates

The policy was reviewed in July 2022, and we will regularly update our privacy information when necessary. It is essential that you periodically check this policy to stay updated and informed of the latest changes. We are responsible for conducting our business according to these principles to ensure the confidentiality of the personal information you share with us.